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Frequently Asked Questions
Find answers to common questions about our products and brand
At the moment we ship to United States, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. we are looking to expand to other countries in the future.
We use high‑performance plant actives harvested from Baltic meadows and forests, where short growing seasons intensify their nutrient profile. nèvo combines these potent botanicals with advanced skin science to achieve real results. Every product is vegan, cruelty‑free, and many are certified Natural and Organic under international COSMOS standards.
We’re committed to clean beauty, sustainable practices, and eco‑friendly packaging, skincare that’s kind to your skin and the planet.
Our formulations are developed with expert input and undergo safety assessments to ensure they're suitable for all skin types, including sensitive skin.
No synthetic fragrances are used in nèvo formulas. Any aroma comes solely from natural essential‑oil components, without phthalates or synthetic preservatives. Several products are fragrance‑free, while others feature gentle, naturally derived scents.
Most nèvo products are gentle and suitable during pregnancy and nursing, but we always recommend checking with your healthcare provider if you have concerns.
Yes, some nèvo products contain essential oils. Ingredients such as Linalool, Limonene, Citronellol, and Geraniol come naturally from essential oils. However, not all of our products include them so be sure to check the ingredient list for each specific item to learn more.
Store your products in a cool, dry place between 10-20°C (50-68°F). Keep them away from direct sunlight and high humidity.
All orders are processed within 1–4 business days before shipment. Once fulfilled, your order will be dispatched from one of our fulfillment centers in Europe or the United States to ensure faster delivery.
Estimated Delivery Times
After fulfillment typically 2–5 business days.
Please note that delivery times are estimates and may vary due to carrier delays, holidays, or customs processing.
Yes, nèvo products are for everyone, and we also offer a dedicated line specifically formulated for men’s skin.
Yes. Our gentle, clean, and natural formulations make nèvo suitable for younger skin as well.
Each nèvo product includes clear skin‑type and skin‑concern information in the description to help you choose what’s best for your. If you’re still unsure after reading that, you can always reach out to us, we’re happy to suggest products based on your skin’s needs.
Yes! Our packaging is 100% recyclable and eco-friendly.
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